Otter Student Union Online Training

This project aimed to provide Otter Student Union (OSU) student workers with the option of an accessible training program to complement their in-person training. Additionally, it assisted OSU in offering an asynchronous platform for students who may miss in-person training sessions. The significance of this project lies in demonstrating the potential benefits of utilizing e-training and applying instructional design multimedia principles to enhance the learning experience for both student workers and the organization. It also seeks to leverage a Learning Management System (LMS) familiar to all college students, thereby expanding training opportunities without replacing the traditional in-person approach.

To achieve our goal, we initiated contact with the board of directors at the Otter Student Union to present our idea, seeking assistance in identifying crucial topics for worker training and any relevant instructional materials. Although this task consumed a substantial amount of time, once we formulated all learning objectives and established a robust structure, we commenced the development of interactive training modules using Adobe Captivate from the ground up. Drawing on the instructional design theories and multimedia principles acquired during our tenure in the MIST program, we successfully finalized our interactive modules and seamlessly integrated them into a Canvas course. Additional resources were incorporated through links to facilitate student learning on each covered topic.

Noteworthy aspects of the interactive modules in the 1-hour course include the flexibility for learners to progress through their training at their own pace. These modules also provide opportunities for learners to assess their understanding through knowledge checks. Moreover, the inclusion of various interactive elements and activities ensures that learners remain engaged throughout the training.

To validate the effectiveness of our efforts, we conducted several evaluations and meticulously recorded our data for analysis. Employing pre and post-tests, we gathered data on the impact of the training modules and assessed the overall effectiveness of the learning experience. By comparing both tests, the results showed an increase in scores. Additionally, usability tests were also conducted, focusing on the learner’s experience, and feedback on the product was collected. Google Forms served as the platform for these assessments, aiding us in refining our training course and substantiating evidence that the training was successful in achieving its learning objectives.

In general, navigating this project has proven to be quite challenging, yet ultimately fulfilling. Leveraging my background in visual design, I successfully applied those skills to both design and construct interactive modules. Additionally, it has been intriguing to put into practice the knowledge acquired during our time in the MIST program. Given more time, I believe there would be an opportunity to delve deeper into various learning theories and principles, allowing for a more extensive exploration of their effectiveness within an organizational context.